Shipping & Returns Info

Please allow 3 business days for processing your order, this is in addition to shipping times.
  
You may return or exchange certain regular, non-sale priced items for a full or partial refund, depending on the type of item within 30 days of placing the order. Sale priced items or items marked “final sale” are not eligible for returns or exchanges. You may also request a replacement of defective or damaged items. Your item must be unused, in the same condition that you received it and in the original packaging with tags attached.
  
What are the return conditions?
All products are inspected at our warehouse. They need to be in the original packaging/sealing, unworn, undamaged, clean, and unused. Any item that does not meet this requirement might be denied.
  
Returns + exchanges must be mailed in, no on-site returns or exchanges. Customer is responsible for postage on return goods. 
  
If you have any questions about this policy or issues, please feel free to contact us directly at relations@avant-gardner.com